Open to both individuals and teams of up to 10 people
The C in DMAIC is for Control and one of the most used control processes is SPC. However, since control circuitry became so powerful & cheap, it has been installed inside processes running in the background and very few are aware of it. It is constantly confused with customer specifications and this leads to the wrong decisions being made. It is also enjoying a resurgence within non-equipment processes, particularly in service, knowledge, and office environments. This is Six Sigma for Lean Practitioners.