QFD & Lean 3P
Quality Function Deployment (QFD) from the Six Sigma toolbox and Production Preparation Process or People (3P) from the Lean toolbox are designed to ensure that the Voice Of the Customer(VOC) and the Voice Of the Developer(VOD) are married with the competitive analysis to ensure that you create the Critical To Quality(CTQ) outcomes that are needed for success.
Advanced Lean Tools – Design for f(x)
If you work long enough, you will encounter a product launch that doesn’t meet customer requirements or that is neigh-on impossible to produce/deliver or has given no serious thought into its long term viability but hey, it was launched nearly on time and nearly on budget. This session will give you the tools to minimize the potential problems at the design stage.